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Entries in best practice (21)

Thursday
Oct302014

announcing the comms2point0 unawards

We've been thinking for some time that we are in a rather privileged position in geting to see some of the very best comms and digital work being delivered across the sectors in the UK. So a while back we floated the idea of running some awards to highlight and celebrate the great things we know you do. There was a lot of interest. So, we got our shizzle together and organised some shiny new awards.

by Dan Slee, Darren Caveney & Emma Rodgers

We're rather pleased to be able to announce the comms2point0 UnAwards 2014. And they are going to be held in the ultimate month for celebrations - December.

Now we don’t mean those awards that cost a fortune to enter, require tedious and overly complicated 1,000 word submissions and then see you spending a fortune on attending a formal awards bash. We mean something a little different. Actually, very different.

Click to read more ...

Tuesday
Sep022014

the search for practical examples of ‘co-production’

Increasingly, we talk about designing and delivering services through ‘co-production’. But what does this mean in practical terms? One organisation has been working with a range of partners to develop an event to provide clear examples of good practice in ‘co-production’.

by Ena Lloyd and Dyfrig Williams

Co-production is about changing the relationship between those who deliver and those who use services. It is about re-shaping how you design, plan and deliver services, but doing this alongside members of the public.

Click to read more ...

Sunday
Aug312014

excellent... a survey and whitepaper for #commsforchange14

In September, some of the brightest minds in public sector comms will come to Birmingham for our rather fine #commsforchange14 event. Know what's even better? We're also publishing a whitepaper at the event and we're launching a survey to help shape it. Can you help?

by Dan Slee

The single biggest problem with communications, George Bernard Shaw once said, is the illusion that it has taken place.

Click to read more ...

Wednesday
Mar052014

so, what did the #housingday twitter event do?

So, you've done the Twitter event. But how do you measure what kind of impact it had? Here's what he people behind one event to look at what changed because of it. The answers are varied.

Last year #Housingday tweetathon reached a 1,000 tweets an hour. This survey looked to find out about the impact of the day. We wanted to hear from those involved, what they thought about it and what the sector could do next?

Click to read more ...

Thursday
Feb272014

why thunderclap should be part of your social toolkit

Thunderclap? What's that? It's a social platform for making a bigger bang. Here in a case study is what it is and how it works.

by Anna Warren

I first heard of a Thunderclap when our friends at Fire and Rescue asked us to join theirs for the ‘Tick Tock Test’ campaign.  Being a social media intern I felt a bit embarrassed that I had never heard of a one before.  Luckily, when I looked around the team I realised no one else seemed sure either.

It was clear: we needed to get our hands on this tool and do some experimenting.

Click to read more ...

Friday
Jul262013

best by west midlands: how a region uses social media

A new white paper, called 'Best by West Midlands', which highlights best practice use of social media across local government in the West Midlands, is being launched today.

by Darren Caveney

We’re a smidge biased but we happen to think that West Midlands’ local authorities are pretty hot when it comes to their use of social media.

So when those nice people at Improvement and Efficiency West Midlands gave us the opportunity to back that statement up with a white paper on best practice we leapt at the chance.

Click to read more ...

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