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We all know that employee engagement is important and can bring multiple benefits. But how many organisations really do it well? A recent visit to Virgin Trains opened the eyes of one comms professional.

by Natalie Corney

I was lucky enough to get an invite to the opening of the new First Class Lounge at Virgin Trains, Euston. I thought it would be rude not to turn up and there were canapés and cocktails in the offing.


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